At Telogica Limited, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our products and services, including Qunex Cloud GPU, CPU, and storage services.

1. Information We Collect

We collect various types of information to provide and improve our services:

• Personal Information: This includes your name, email address, phone number, and payment details.
• Usage Data: Information about how you interact with our services, such as IP addresses, browser type, and pages visited.
• Device Information: Data about the devices you use to access our services, including hardware model, operating system, and unique device identifiers.
• Service Data: Information related to the cloud services you use, such as computational tasks, storage usage, and data processing activities.

2. How We Use Your Information

We use the collected information for various purposes, including:

• To Provide Services: To deliver and maintain our cloud GPU, CPU, and storage services.
• To Improve Services: To understand how our services are used and to enhance user experience.
• To Communicate: To send notifications, updates, and support messages.
• For Billing: To process payments and manage your account.
• To Ensure Security: To monitor and improve the security of our services.
• To Comply with Legal Obligations: To fulfill legal requirements and respond to lawful requests.

3. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors who assist us in providing our services, under strict confidentiality agreements.
• Legal Authorities: When required by law or to protect the safety and integrity of our services and users.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

4. Data Security

We implement robust security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure server environments, and access controls.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you.
• Rectification: Correct any inaccuracies in your personal information.
• Deletion: Request the deletion of your personal information, subject to certain legal restrictions.
• Objection: Object to the processing of your personal information in certain circumstances.
• Data Portability: Receive your personal information in a structured, commonly used, and machine-readable format.

To exercise these rights, please contact us using the contact details provided below.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to collect usage data, enhance user experience, and analyze site traffic. You can control the use of cookies through your browser settings.

8. Third-Party Links

Our services may contain links to third-party websites. We are not responsible for the privacy practices of these websites and encourage you to read their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Telogica Limited
Empire Square, Plot No 233-A, 234 & 235, 3rd Fl, Rd No 36,
Jubilee Hills, Hyderabad- 500 033, Telangana, India

+91- 40-27531324
[email protected]

By using our services, you agree to the terms of this Privacy Policy. Thank you for trusting Telogica Limited with your information.